4 Ways to Solve Problems with iTunes Purchases

iTunes down or not working? Current problems and outages iTunes is a media player and a digital media store (referred to as the iTunes Store) that is operated by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books. It also servers as the app store for applications for iOS devices such as the iPhone and iPad. iTunes Store Connecting to the iTunes Store If you don't have iTunes, download it for free . If you have iTunes and it doesn't open automatically, try opening it from your dock or Windows task bar.

Nov 05, 2019

Mar 28, 2013 · Earlier this month, Apple started rolling out a new ‘Report a Problem’ tool to a select group of customers. The feature, for those who haven’t used it before, allows iTunes users to report a problem with a recent purchase of an app, song or other iTunes content. Jan 24, 2017 · Click on the Report a Problem button to the right of the purchase in question. From here, it’s basically the same as on an iOS device. Click the Choose Problem drop-down menu, and select a problem.

Use the form below to send us your comments. We read all feedback carefully, but we are unable to respond to each submission individually. If you provide your email address, you agree that we may contact you to better understand the comments you submitted.

2 days ago · Apple ITunes Store Customer Service Supervisor Ms. Natakki Refuse to refund $80.55 for a mistaken purchase on Lily’s Garden. Reported immediately and was told my purchase does not get a refund? Print this Report Request a Refund or Report a Problem With an iTunes Purchase Request a Refund or Report a Problem With an iTunes Purchase If you have a problem with some you purchased from iTunes or an Apple App Store, you can easily report this problem and request a refund. This is the easiest way to get your money back if you have problems with a video rental, for instance. How to Complain on an iTunes Overcharge | Your Business ITunes makes a world of video, music and other content available to subscribers of Apple's digital service. Normally, charges to your account correspond to your purchases but, as with all companies, mistakes can happen that result in an overcharge. If so, reporting the problem is a relatively straightforward process.